Privacy Policy

1. What information do we collect?
Personal information is data that can directly or indirectly identify you. This includes anonymous data linked to identifiable information. It does not include information irreversibly anonymized or aggregated so you cannot be identified.
We only collect personal information necessary to meet legal obligations, run our business, and provide requested services.
We collect information when you register on our site, place an order, subscribe to newsletters, or respond to surveys. This may include your name, email, mailing address, and phone number. You may also visit our site anonymously.

2. What do we use your information for?
We use your information for purposes stated at collection and as permitted by law, including:

• Personalizing your experience to better meet your needs.

• Improving our website and shopping experience based on your feedback.

• Enhancing customer service and support.

• Processing transactions including payments and deliveries.

• Managing contests, promotions, surveys, or other site features.

• Sending periodic emails related to orders, company news, and offers.

Legal basis for processing (for European Economic Area users):
Processing is based on your consent (GDPR Art. 6(1)(a)), contract performance (Art. 6(1)(b)), legal obligations (Art. 6(1)(c)), or our legitimate interests (Art. 6(1)(f)). You may withdraw consent at any time without affecting prior lawful processing.

3. Your rights

• You can access, correct, delete, restrict, or object to your personal data processing.

• You have the right to receive your data in a standard format and, if feasible, transfer it to another party.

• You may file complaints with data protection authorities.

• To verify your identity and access rights, we may request additional information.

• Some laws may limit our ability to provide or delete certain data.

• Contact us by email to exercise your rights; we will respond promptly and update your data as needed.

4. How do we protect your information?
You are responsible for keeping your Moraix username and password secure. Use strong, unique passwords and change them regularly.
We use secure servers and SSL encryption to protect sensitive information during transmission. Only authorized personnel with confidentiality obligations can access this data. We do not store your private payment information on our servers.

5. Do we use cookies?

• Yes, cookies are small files stored on your device that help recognize your browser and remember preferences.

• We use cookies to remember your shopping cart, improve site functionality, and analyze traffic using tools like Google Analytics.

• Third parties may also set cookies on our site, for example via social media sharing buttons. We do not access those third-party cookies.

• You can manage or disable cookies via your browser settings, but some site features may not work properly without them. You can still place orders by contacting customer service.

6. Do we disclose any information to outside parties?
We do not sell or trade your personal data. We may share data with trusted partners who help operate our site, process payments, deliver products, or send updates, provided they keep your data confidential. We may disclose data to comply with legal obligations or protect rights.

7. How long do we retain your information?
We keep your personal data only as long as necessary to fulfill this policy’s purposes, or as required by law.

8. Third-party links
We may feature third-party products or services on our site. Those third parties have separate privacy policies. We aren’t responsible for their content or practices but welcome feedback.

9. Terms and Conditions
Please review our Terms and Conditions for website usage, disclaimers, and liability limitations.

10. Changes to our Privacy Policy
We may update this policy and will post changes here with the updated date.

11. Klarna Installment Payment Privacy Policy:
Privacy Policy | Klarna International

12. Contact Us
To exercise your rights or for questions/complaints about this policy or data processing, please contact us at:
support@moraixglobal.com